Having spent a good portion of today in the company of a guy who is absolutely committed to giving 100 % to his specialism, it got me thinking about our own industry and how we can improve and change the way we do things.
We are all about ensuring every customer who calls or emails for advice is offered all the options and is guided to the correct system to suit their requirements and that often means them purchasing a cheaper unit than they initially enquired about. It is something that we are passionate about and will never change. This combined with our industry leading warranties and extras such as our free water test kit's ensure that we aim to offer a value for money, unbiased, service.
Having looked at this years sales figures then we are certainly doing something right and we are now looking at our supply chain to see how we can get our customers orders to them even quicker...watch this space.
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